News and events
News and events

KMZ Industries integrates AI: chatbot for effective consultations on grain storage equipment


The demand for efficient and personalized assistance to users is constantly growing, making AI-powered chatbots increasingly sought after and effective. These virtual assistants utilize artificial intelligence algorithms to simulate human conversations, offering real-time support to clients. By employing machine learning, natural language processing, and data analysis, AI chatbots demonstrate the ability to understand client needs and provide suitable solutions and answers.

“KMZ Industries continually improves and adapts to changes to successfully compete in the market, ensuring a high level of interaction with clients and supporting dynamic development. As marketers, we are constantly seeking opportunities to enhance engagement and interaction with the target audience,” – comments Natalia Kulakovska, Marketing Director at KMZ Industries. – “Implementing AI into routine production processes and using it as a routine marketing tool is now a norm for modern market leaders.”

The AI-powered chatbot is now available on our website kmzindustries.ua. It is ready to provide consultations on basic questions about grain storage equipment and its characteristics at any time of the day or night, operating 24/7. Additionally, the chatbot interacts in any language users communicate with it.

Training the AI Chatbot for Grain Storage Equipment

To deliver quality consultations, the chatbot “underwent training.” It was provided with information about the equipment manufactured by KMZ Industries, its specifications, and features. The chatbot processes this information and learns from it to effectively respond to questions.

The challenge lies in preparing the chatbot for diverse and unexpected questions that clients may ask. However, thanks to continuous learning, our chatbot is ready for this challenge.

Now we are prepared to provide future grain storage professionals with consultations regarding equipment at any time and through any convenient means. Choose the most convenient option for yourself:

  • Chatbot
  • Feedback form
  • Phone: +38 (050) 435 76 97
  • Email: sales@kmzindustries.ua

“Consumers demand fresh ideas, technology is advancing rapidly, and competitors do not rest. We want a large piece of the pie and understand that only those who are not afraid to change and improve can maintain a high level of consumer interest,” – adds Natalia Kulakovska.


KMZ Industries has joined the Lugera Ukraine and USAID program "Win Talent back to Ukraine"

The aim of the program is to help thousands of Ukrainians affected by the war to get quality jobs. More

The installation of elevator equipment at a farm in Poltava region is at the final stage

In particular, they advise owners to start the process with careful recording of losses and provide relevant regulatory documents. More

Results of the KMZ Industries assembly department for 2023

The results of the KMZ Industries assembly department in 2023 are almost the same as in 2022. More

"АГРО ГРАНТИ": information about current grants and financial programmes for agriculture in one Telegram channel

"АГРО ГРАНТИ" is a channel about grants and interesting financial and non-financial support programmes for Ukrainian producers of grains, oilseeds and pulses, owners of elevators and processing facilities. More

Key importers of KMZ Industries' elevator equipment are from the nearest countries

Romania has the largest share in KMZ Industries' equipment exports. More

A course towards energy efficiency: new conveyors and elevators by KMZ Industries have found their first customers

New lines of chain conveyors and elevators with a capacity of 100 and 175 tonnes per hour were developed and tested. More

Your grain will have a home

Your grain will have a home.
Inspire with our new video about the greatness of grain storage complex birth! More


The task of the Group was to quickly build a terminal. That is why they chose a time-tested supplier and equipment, the quality of which is trusted. Currently, 7 silos, 2 drum separators, 6 bucket elevators and chain conveyors manufactured at our factory are operated in the "dry" port. More

KMZ Industries integrates AI: chatbot for effective consultations on grain storage equipment

We have implemented an AI-powered chatbot on our website. It provides consultations and answers questions regarding grain storage equipment. Operating tirelessly and continuously, it communicates in any language. More


Send link
on this page: